Why do some companies make it so hard for you to spend money?
Many moons ago, I had came across Roboform, a program that saves passwords and fills out forms for you on the net. It seemed nifty, but it didn’t excite me enough to want to buy it at the time over utilizing exisiting features within my browser, so I stopped using it. While messing around with Cashduck and the whole GPT scene, I decided to give Roboform another shot though. The more I used it, it seemed handy enough so I plucked down a few bucks and got the full desktop verision, but did not opt for the Pass2go (Roboform for flash drives) verision or additional license for another computer since I didn’t think I would need them.
Some time passes and I picked up an Ativia flash drive on sale at Office Depot. Its one of the new U3 variety and includes a trial of the Pass2go. I sync my data from my main Roboform database and start messing around with it. It does seem handy to have, espically since my main computer has been having problems with its graphics card so I have been using another computer more often or doing stuff at work. I decide to check out purchasing a license for the Pass2go and it turns out the company offers discounts if you have already purchased a license from them. But I cannot from my order id number anywhere. I checked all my emails and I either did not get one with this number or long since deleted it. The software itself nor does their website offer an easy way to get another copy of this number. How hard would it be to make a little form that lets you put in your email address or something like this and have them email you the info or else accept an alternative method of proving your egilibity for the discounts on the extra licenses.
I would gladly pay the few bucks to get the new license if only they would let me!
Edit: On a hunch, I checked my paypal history and started inputting numbers from the order history there from when I brought Roboform orginally. One of the numbers worked so problem solved!